|Technologies:||Dri-Tec, i-shield, OrthoLite® Impressions, XLR8>>, Michelin®|
|Product Use:||Hiking, Walking, Casual, Multi-Sport, Travel|
Boots and service; could do better.
Service rating : Very good with delivery, very poor with refunds.
My boot size is either an 8 or 8.5. My first order was for a size 8, I found the width on these too tight. As half sizes were not an option I asked for a size 9. These were much too big all round. I returned them 3 weeks ago and a haven't credit yet on my account.
Product : Size 8 too tight, size 9 enormous. Returned them both without wearing.
Service rating : Returned boots on 08/01/2018 not received refund, having chased it!
Product : Looked somewhat 'industrial'!
Service rating : Thank you for your feedback, we have emailed you to hopefully resolve this for you.
With Kind Regards,
Hi-Tec Europe Ltd.
Product : Thank you for your feedback, we are sorry to hear that the Trail Ox Chukka boots were not suitable for you.
With Kind Regards,
Hi-Tec Europe Ltd.
Great company to order from
Service rating : Ordering on the website was easy and once ordered they were delivered within a week.
These were bought for playing golf on a course in the winter which can be wet underfoot these kept my feet warm and dry.
Received a discount code for my next purchase what more could you as for.
Product : Waterproof great for the winter golf.
|Country||Delivery Option & Carrier||Delivery Time*||Cost|
|UK mainland (England, Wales, Scotland excluding Highlands)||Economy Delivery - Royal Mail||4-6 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||2-3 working days||£3.99|
Next Day Tracked Delivery - Interlink
|Next working day**||
£5.99 - any time
£10.99 - delivery before 12 noon
Northern Ireland, Highlands, Channel Islands, Offshore Islands
Not sure if this includes you? Check the postcodes at the bottom of this page
|Economy Delivery - Royal Mail||6-8 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||4-6 working days||£3.99|
|Next Day Tracked Delivery - Interlink||2-3 working days**||£5.99 - any time|
|Republic of Ireland||Tracked Delivery - DHL||4-6 working days||£3.99|
Delivery Terms & Conditions:
* Delivery times for Economy Delivery may be longer during periods of high demand. This will be clearly stated at the top of this page and on the basket page when this is the case, giving an indication of the delay up to a maximum of 14 working days.
Hi-Tec UK guarantees that orders will be dispatched in time to be delivered within the delivery times stated above unless clearly communicated otherwise on the Delivery and Basket pages. However, unfortunately we cannot guarantee delivery within the timescales where circumstances beyond our control, such as extreme weather, prevent the postal service or relevant carrier from being able to make the delivery.
** Next Working Day delivery orders must be placed before 1pm Monday-Thursday to be delivered next day. Orders placed before 12noon on Friday will be delivered Monday. Orders placed after 12noon on Friday or on Saturday and Sunday will be delivered on Tuesday. No orders will be shipped or delivered on UK Bank Holidays. Please be aware that residents from Northern Ireland, Highlands, Channel Islands and UK Offshore Islands are not eligible for Next Day Delivery. Where this option is chosen for a delivery address in any of these areas, the order will be delivered in 2-3 working days. You will still be charged the amount stated for this service.
Visit our Delivery Information page for more details.
* The Navigator must be returned within 14 days from the date of purchase. Customers must obtain and keep a proof of return in order to receive a refund or exchange on this product.