|Technologies:||Dri-Tec, i-shield, OrthoLite® Impressions, Vibram®|
|Product Use:||Hiking, Walking|
Initially very happy
Service rating : All items were delivered promptly and well packaged. I have not had any other contact with Hi-Tec re. these items but I am about to see how they deal with a problem I have encountered with another Hi- Tec purchase.
Product : My comments refer to the Hi-Tec Varsity Low Waterproof Hiking Low Rise Shoes which I purchased from Amazon on 19/11/16. I have not yet worn the Mount Diablo boots enough to review. The right shoe of the Varsity shoes has come apart from the sole at the front where the reinforced toecap meets the sole. I have worn these shoes a lot since purchase last November but to see them disintegrate in barely 6 months is very poor and I question whether these shoes are fit for purpose. I have only rarely worn them in wet conditions as I use the wellies for walking when I think it will be wet underfoot. If I had reviewed the shoes a month ago I would have been very complimentary re. fit and comfort but having seen them come apart in such a short period of time I can only comment that these have been very poor value for money
Thank you for your feedback, we are sorry to hear that you have a problem with yorur Varsity shoes, we have emailed you to hopefully resolve this.
With Kind Regards
Hi-Tec Europe Ltd.
Have not yet used them
|Country||Delivery Option & Carrier||Delivery Time*||Cost|
|UK mainland (England, Wales, Scotland excluding Highlands)||Economy Delivery - Royal Mail||4-6 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||2-3 working days||£3.99|
Next Day Tracked Delivery - Interlink
|Next working day**||
£5.99 - any time
£10.99 - delivery before 12 noon
Northern Ireland, Highlands, Channel Islands, Offshore Islands
Not sure if this includes you? Check the postcodes at the bottom of this page
|Economy Delivery - Royal Mail||6-8 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||4-6 working days||£3.99|
|Next Day Tracked Delivery - Interlink||2-3 working days**||£5.99 - any time|
|Republic of Ireland||Tracked Delivery - DHL||4-6 working days||£3.99|
Delivery Terms & Conditions:
* Delivery times for Economy Delivery may be longer during periods of high demand. This will be clearly stated at the top of this page and on the basket page when this is the case, giving an indication of the delay up to a maximum of 14 working days.
Hi-Tec UK guarantees that orders will be dispatched in time to be delivered within the delivery times stated above unless clearly communicated otherwise on the Delivery and Basket pages. However, unfortunately we cannot guarantee delivery within the timescales where circumstances beyond our control, such as extreme weather, prevent the postal service or relevant carrier from being able to make the delivery.
** Next Working Day delivery orders must be placed before 1pm Monday-Thursday to be delivered next day. Orders placed before 12noon on Friday will be delivered Monday. Orders placed after 12noon on Friday or on Saturday and Sunday will be delivered on Tuesday. No orders will be shipped or delivered on UK Bank Holidays. Please be aware that residents from Northern Ireland, Highlands, Channel Islands and UK Offshore Islands are not eligible for Next Day Delivery. Where this option is chosen for a delivery address in any of these areas, the order will be delivered in 2-3 working days. You will still be charged the amount stated for this service.
Visit our Delivery Information page for more details.
* The Navigator must be returned within 14 days from the date of purchase. Customers must obtain and keep a proof of return in order to receive a refund or exchange on this product.