|Product Use:||Hiking, Walking|
God Kit; great price ... and fit
Service rating : HiTech's kit is OK, and buying these shoes and boots at 70% discount (or thereabouts - can't remember the exact figure) AND then an 18% reduction because the warehouse was shut for Christmas, makes me a happy bunny. I ordered a large size of extra-wide, and glory-be they fit. Thus ends a two-year search.
Product : At the price I bought them, a good deal. Will they last? Too early to tell.
But, and a big but, I've found a shoe and boot that fit.
(Slight downside, in that my heel tends to ride out of the shoe (not boot), because of low back.)
Service rating : Well laid out website making it easy to find what you need. Of particular importance to me is the availability of wide fitting in some lines.
Fast processing and delivery.
Product : A wide fit that is really wide fit. We'll made, functional and comfortable.
Fast & Free
Fast free delivery of shoes that fit well.
Quality, quality - quality
Service rating : Have purchased from Hi-tec on several occasions, always good product, always arrive within a couple of days, no hesitation in recommending to friends and family.
Product : Good product, excellent delivery (2 working days)
Service rating : Good product at fair price.
Product : Comfortable and hard wearing.
Delivery and returns service excellent. Wide fit boots comfortable. Finding the boots very slippery on slate and granite. Living in Cornwall, there's a lot of both those rock sorts around! So a bit wary of using them.
Arrived ahead of schedule.
Service rating : Arrived ahead of schedule.
Product : Have bought the same before and like them
Service rating : Smooth and fast.
Product : Only trainers i have found that fit my wide feet.
Good service. Great price. Great product.
Service rating : Good service. Great price. Great product. Sometimes going direct pays.
Product : Good service. Great price. Great product
In fact I purchased 2no pairs of Bandera 11 Low Wide Fit Waterproofs earlier this year in your sale and have just got around to using a pair.
I have a couple of pairs of normal Penriths currently in use and thought the Bandera would be a superior product and a better fit as wide.
I am disillusioned and greatly miffed as the Banderas feel tighter in width and murder my heels !
Boots are probably worth the 50% off price
Service rating : Received an email with a very enticing offer. Responded but couldn't make the online purchase work. Rang Customer Services to be told that the offer was not applicable to my choices.
Summary: If you have to read the T&C in very small print before buying a pair of boots or shoes it is time to find another company.
Product : Good that they are available in a wide fitting but RRP is questionable. They are probably worth the 50% off price paid
Unacceptable service with returns
Purchased walking shoes size 13 wide fit. They arrived, looked lovely, but were more like size 12 and not wide. So they went back sadly almost 4 weeks ago, having barely come out of the box - and as yet no refund. Why on earth not?
Do not buy mail order from a company that does not want you to return anything.
Thank you for your feedback, we are sorry to hear that the boots were not a good fit for you. We can confirm that your refund has been processed for you, and should show in your account.
With Kind Regards,
Good service by Hi-Tec Europe
Service rating : Lasted well up to know
Product : Good boot better than my Rockports that where not as sturdy.
everything was as it said on the box ..delivery great ....shoes great ...no...
Service rating : everything was as it said on the box ..delivery great ....shoes great ...no complaints excellent ...
Product : good shoe ...but leather should be softer. .... brought a pair of soft leather hi tec 30 years ago best shoes ever... shame you don't have them anymore : (
|Country||Delivery Option & Carrier||Delivery Time*||Cost|
|UK mainland (England, Wales, Scotland excluding Highlands)||Economy Delivery - Royal Mail||4-6 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||2-3 working days||£3.99|
Next Day Tracked Delivery - Interlink
|Next working day**||
£5.99 - any time
£10.99 - delivery before 12 noon
Northern Ireland, Highlands, Channel Islands, Offshore Islands
Not sure if this includes you? Check the postcodes at the bottom of this page
|Economy Delivery - Royal Mail||6-8 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||4-6 working days||£3.99|
|Next Day Tracked Delivery - Interlink||2-3 working days**||£5.99 - any time|
|Republic of Ireland||Tracked Delivery - DHL||4-6 working days||£3.99|
Delivery Terms & Conditions:
* Delivery times for Economy Delivery may be longer during periods of high demand. This will be clearly stated at the top of this page and on the basket page when this is the case, giving an indication of the delay up to a maximum of 14 working days.
Hi-Tec UK guarantees that orders will be dispatched in time to be delivered within the delivery times stated above unless clearly communicated otherwise on the Delivery and Basket pages. However, unfortunately we cannot guarantee delivery within the timescales where circumstances beyond our control, such as extreme weather, prevent the postal service or relevant carrier from being able to make the delivery.
** Next Working Day delivery orders must be placed before 1pm Monday-Thursday to be delivered next day. Orders placed before 12noon on Friday will be delivered Monday. Orders placed after 12noon on Friday or on Saturday and Sunday will be delivered on Tuesday. No orders will be shipped or delivered on UK Bank Holidays. Please be aware that residents from Northern Ireland, Highlands, Channel Islands and UK Offshore Islands are not eligible for Next Day Delivery. Where this option is chosen for a delivery address in any of these areas, the order will be delivered in 2-3 working days. You will still be charged the amount stated for this service.
Visit our Delivery Information page for more details.
* The Navigator must be returned within 14 days from the date of purchase. Customers must obtain and keep a proof of return in order to receive a refund or exchange on this product.