Service rating : Despatched order very quickly, I ordered incorrect size by accident, returned the incorrect goods and got replacement. The service is excellent and staff very pleasant and helpful.
Product : Very comfortable and as expected, have purchased Hi-Tec before always been good quality.
Service rating : Excellent communication and everything delivered on time and as described. Superb service.
Product : Wide fit is excellent. Construction appears to be OK. Time will tell
Service rating : Very fast delivery and good value shoes
Product : Ideal. Fits well and good quality
Service rating : Excellent
Product : Good boots......................
Good shoe for walking dogs
Service rating : Very fast, very reasonably priced item
Product : Very comfy, robust, a wider fit than cheaper brands
Service rating : Quick delivery of my order I got exactly what I ordered.
Product : A sturdy sole compared to my old worn version, good grip, Initially quite solid but improving comfort as the materials beginning to relax with use. Would buy again. Nice touch to have a spare set of bright orange laces!
Service rating : Everything & yes
Product : Cos they're comfy ☺☺☺☺☺☺☺☺
Service rating : Very helpful.
Product : They are really comfortable, especially on a long trek. The laces are unbelievably strong, no complaints and I was given a spare set which was a bonus. I have had them for quite a while and they have been through hell and high water and they have come out the other side. Ruddy good boots I must say! Thank you very much, I'll grab another pair next year but at this rate, I think they are going to last out!
First rate online purchase.
Service rating : First class purchase.
Excellent returns/replacement service (the originals were too small)
Product : Tough as old boots .... and waterproof
Good customer service
Service rating : They always kept me ìnformed
Product : After 7 months they are starting to split
Speedy delivery of product
Service rating : Yes
Product : Shoes are comfortable but feet sweat a lot when wearing them
The shoes didn't fit well. Still waiting for a refund.
Service rating : The purchasing and return system worked well and was straightforward. Unfortunately the shoes were not a good fit and I had to return them - I had specifically purchased Hi Tec size 11 as they were a replacement for my existing Hi Tec size 11 which have been brilliant
Product : I had to return the shoes even though they were a direct size for size replacement for my existing Hi Tec shoes
Service rating : Easy purchase - quick delivery
Product : Nice shoe, comfortable and well made
The first pair were that good I purchased a second pair
Good product. Fair price
Service rating : Good product, fair price. Even came with an extra pair of laces! Well packaged to ensure they arrived in excellent condition.
Product : Well styled, comfortable and a supportive fit
|Country||Delivery Option & Carrier||Delivery Time*||Cost|
|UK mainland (England, Wales, Scotland excluding Highlands)||Economy Delivery - Royal Mail||4-6 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||2-3 working days||£3.99|
Next Day Tracked Delivery - Interlink
|Next working day**||
£5.99 - any time
£10.99 - delivery before 12 noon
Northern Ireland, Highlands, Channel Islands, Offshore Islands
Not sure if this includes you? Check the postcodes at the bottom of this page
|Economy Delivery - Royal Mail||6-8 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||4-6 working days||£3.99|
|Next Day Tracked Delivery - Interlink||2-3 working days**||£5.99 - any time|
|Republic of Ireland||Tracked Delivery - DHL||4-6 working days||£3.99|
Delivery Terms & Conditions:
* Delivery times for Economy Delivery may be longer during periods of high demand. This will be clearly stated at the top of this page and on the basket page when this is the case, giving an indication of the delay up to a maximum of 14 working days.
Hi-Tec UK guarantees that orders will be dispatched in time to be delivered within the delivery times stated above unless clearly communicated otherwise on the Delivery and Basket pages. However, unfortunately we cannot guarantee delivery within the timescales where circumstances beyond our control, such as extreme weather, prevent the postal service or relevant carrier from being able to make the delivery.
** Next Working Day delivery orders must be placed before 1pm Monday-Thursday to be delivered next day. Orders placed before 12noon on Friday will be delivered Monday. Orders placed after 12noon on Friday or on Saturday and Sunday will be delivered on Tuesday. No orders will be shipped or delivered on UK Bank Holidays. Please be aware that residents from Northern Ireland, Highlands, Channel Islands and UK Offshore Islands are not eligible for Next Day Delivery. Where this option is chosen for a delivery address in any of these areas, the order will be delivered in 2-3 working days. You will still be charged the amount stated for this service.
Visit our Delivery Information page for more details.
* The Navigator must be returned within 14 days from the date of purchase. Customers must obtain and keep a proof of return in order to receive a refund or exchange on this product.