We use cookies to improve your browsing experience, analyse traffic and for advertising and social media features. Unfortunately, this site will not function without them! - Read Cookie Policy - Ok, got it!

Contact Us

Christmas & New Year Closure

Our customer services office will be closed from midday on Monday 24th December 2018 and will re-open at 9am Wednesday 2nd January 2019. No calls or emails will be answered during this time, nor will any returns be processed. Our team will endeavour to answer all emails and phone messages as soon as possible upon their return. We apologise for any inconvenience caused. Please see our delivery page for last dispatch dates.

Everyone at Hi-Tec Europe would like to take this opportunity to wish you a fantastic Christmas break and a happy New Year.


Monday-Friday from 9am-5.00pm excluding bank holidays
  • Customer Services: 01702 561321
  • TREK Activity Tracker Wearable Customer Support : 01865 589507
  • Trade Enquiries: 01702 541741

Live Chat

Monday-Friday from 9am-5.00pm excluding bank holidays
Click on the Live Chat button on the right hand side.


Hi-Tec Europe Limited  
Aviation Way
Essex SS2 6GH
United Kingdom


Email us at customerservices@hi-teceurope.com or complete our online form below and a member of our team will get back to you. We aim to respond to all customer queries within 1-2 working days.


Sorry, we're currently experiencing technical issues with the form below. Please email, call or use our LiveChat service if you wish to speak to a Customer Services Advisor.