Hi-Tec Europe has won the Feefo Gold Trusted Service Award for the third year in a row! This follows a year of excellent customer reviews received from verified purchasers.
The Feefo Gold Service Award is an independent seal of excellence that recognises businesses who deliver exceptional customer service and products, as rated by real customers.
Deeangelique Ireland, E-Commerce & Digital Manager for Hi-Tec Europe, said: “We are extremely proud to receive this award for the third year running. Customer reviews are so important to the success of a business and to be consistently rated so highly by our online customers is a fantastic achievement.”
Created by Feefo, the Gold Trusted Service accreditation is awarded to businesses that use Feefo to collect genuine ratings and reviews for their service and products. This badge of honour remains unique as all the awards are based purely on the interactions with verified customers. The customer reviews are then collated by the Feefo review platform, with the accolades being awarded based upon performance.
Hi-Tec Europe met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, and achieved a Feefo service rating of between 4.5 and 5.0.
Deeangelique continued: “Everyone here would like to say a huge thank you to all of our customers who take the time to review our service and products after purchasing from our website. These customer reviews help us to continually learn and improve, while also helping other customers to make an informed purchase decision.”
“In addition, the wonderful feedback really does mean a lot to the teams behind the scenes! We regularly share our customer reviews internally and it really does bring a smile to everyone’s face to know that we’re getting it right. In 2018, we continue to work hard and ensure that we deliver the best possible service to our customers.”
Andrew Mabbutt, CEO at Feefo, said: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”
Feefo is an independent ratings and reviews platform. They collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase our consumer confidence, and combat the rising issue of fake reviews. Hi-Tec Europe fully supports this method and are proud to display only legitimate, authentic and verified customer service and product reviews on our website.
See our lastest customer service rating, product rating and customer reviews on our Feefo page. You’ll also find the latest product reviews when you browse our website to choose your next pair of outdoor footwear.