Service rating : Very helpful.
Product : They are really comfortable, especially on a long trek. The laces are unbelievably strong, no complaints and I was given a spare set which was a bonus. I have had them for quite a while and they have been through hell and high water and they have come out the other side. Ruddy good boots I must say! Thank you very much, I'll grab another pair next year but at this rate, I think they are going to last out!
First rate online purchase.
Service rating : First class purchase.
Excellent returns/replacement service (the originals were too small)
Product : Tough as old boots .... and waterproof
Good customer service
Service rating : They always kept me ìnformed
Product : After 7 months they are starting to split
Speedy delivery of product
Service rating : Yes
Product : Shoes are comfortable but feet sweat a lot when wearing them
The shoes didn't fit well. Still waiting for a refund.
Service rating : The purchasing and return system worked well and was straightforward. Unfortunately the shoes were not a good fit and I had to return them - I had specifically purchased Hi Tec size 11 as they were a replacement for my existing Hi Tec size 11 which have been brilliant
Product : I had to return the shoes even though they were a direct size for size replacement for my existing Hi Tec shoes
Service rating : Easy purchase - quick delivery
Product : Nice shoe, comfortable and well made
The first pair were that good I purchased a second pair
Good product. Fair price
Service rating : Good product, fair price. Even came with an extra pair of laces! Well packaged to ensure they arrived in excellent condition.
Product : Well styled, comfortable and a supportive fit
Service rating : Great product & great service and price. Delighted
Product : Fit well and very comfortable
Service rating : Quick delivery. Shoes are good quality comfortable and fit well
Product : Very happy with the shoes. Fit well comfortable and good quality.
Service rating : Quick delivery of excellent product at reasonable price for quality.
Product : Excellent product,delivered quickly at sensible price for good quality and design.
Excellent service by Hi-Tec Europe
Service rating : Efficient, prompt delivery
Product : Good quality and comfortable
Excellent service by Hi-Tec Europe
Service rating : Really happy with the service and product
Product : Very happy with the product.
Service rating : Fast delivery. Very satisfied with the service provided.
Product : The shoe itself is well made. However, I find that your size 7 mens is actually on the large size which means that I am experiencing movement around my heels however tightly I tie up the shoes.
Sorry but you did ask! I found these trainers very uncomfortable and only wore them a few times.. I found them heavy and unyielding to wear,,not at all like the boots that I had worn out previously..in the end I gave them away to our local charity shop.
Thank you for your feedback, we are sorry to hear that the shoes were not comfortable for you. We do offer our 30 day comfort guarantee, but this has expired now, and we note that you have kindly donated your shoes to charity.
With Kind Regards,
Please be aware that the Hi-Tec Navigator shoe comes with FREE Tracked Delivery as standard. Visit our Delivery Information page for full details.
|Country||Delivery Option & Carrier||Delivery Time*||Cost|
|UK mainland (England, Wales, Scotland excluding Highlands)||Economy Delivery - Royal Mail||4-6 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||2-3 working days||£3.99|
Next Day Tracked Delivery - Interlink
|Next working day**||
£5.99 - any time
£10.99 - delivery before 12 noon
Northern Ireland, Highlands, Channel Islands, Offshore Islands
Not sure if this includes you? Check the postcodes at the bottom of this page
|Economy Delivery - Royal Mail||6-8 working days||£2.99 or FREE on orders over £40|
|Premium Delivery - Royal Mail||4-6 working days||£3.99|
|Next Day Tracked Delivery - Interlink||2-3 working days**||£5.99 - any time|
|Republic of Ireland||Tracked Delivery - DHL||4-6 working days||£3.99|
Delivery Terms & Conditions:
* Delivery times for Economy Delivery may be longer during periods of high demand. This will be clearly stated at the top of this page and on the basket page when this is the case, giving an indication of the delay up to a maximum of 14 working days.
Hi-Tec UK guarantees that orders will be dispatched in time to be delivered within the delivery times stated above unless clearly communicated otherwise on the Delivery and Basket pages. However, unfortunately we cannot guarantee delivery within the timescales where circumstances beyond our control, such as extreme weather, prevent the postal service or relevant carrier from being able to make the delivery.
** Next Working Day delivery orders must be placed before 1pm Monday-Thursday to be delivered next day. Orders placed before 12noon on Friday will be delivered Monday. Orders placed after 12noon on Friday or on Saturday and Sunday will be delivered on Tuesday. No orders will be shipped or delivered on UK Bank Holidays. Please be aware that residents from Northern Ireland, Highlands, Channel Islands and UK Offshore Islands are not eligible for Next Day Delivery. Where this option is chosen for a delivery address in any of these areas, the order will be delivered in 2-3 working days. You will still be charged the amount stated for this service.
Visit our Delivery Information page for more details.
* The Navigator must be returned within 14 days from the date of purchase. Customers must obtain and keep a proof of return in order to receive a refund or exchange on this product.