Help & Support

Contact Us

If you have any questions, comments or feedback, our Customer Service Team is here to help!


Monday-Friday from 9am-5.00pm excluding bank holidays
  • Customer Services: 01702 561321
  • TREK Activity Tracker Wearable Customer Support : 01865 589507
  • Trade Enquiries: 01702 541741

Live Chat

Monday-Friday from 9am-5.00pm excluding bank holidays
Click on the Live Chat button on the right hand side.


Hi-Tec Europe Limited  
Aviation Way
Essex SS2 6GH
United Kingdom


Email us at or complete our online form below and a member of our team will get back to you. We aim to respond to all customer queries within 1-2 working days.