Help & Support

Contact Us

If you have any questions, comments or feedback, our Customer Service Team is here to help!


Monday-Friday from 9am-5.00pm excluding bank holidays
  • Customer Services: 01702 561321
  • TREK Activity Tracker Wearable Customer Support : 0333 121 0290
  • Trade Enquiries: 01702 541741

Live Chat

Monday-Friday from 9am-5.00pm excluding bank holidays
Click on the Live Chat button on the right hand side.


Hi-Tec UK  
Aviation Way
Essex SS2 6GH
United Kingdom
Hi-Tec Sports B.V. (Head Office)
Paasheuvelweg 22A 
1105 BJ 
Amsterdam Zuid-Oost 
The Netherlands


Email us at or complete our online form below and a member of our team will get back to you. We aim to respond to all customer queries within 1-2 working days.